What it costs, in full

The chef sets the price of the food. On top of that you pay a 5% service fee, and £5.00 for delivery if the chef is cooking off-site and sending the food to you. Collection is free.

That is everything. There is no booking fee, no card surcharge, no peak-time multiplier and no charge for messaging a chef or getting a quote. You see the total before you pay, and you pay once.

You keep 90%of your food price. Cook4Me’s commission is 10%, taken from the payout — never invoiced to you and never charged up front.

Nothing to join, nothing monthly, nothing per listing. If you do not cook, you do not pay us.

The 5% the customer pays and the £5.00delivery fee are not deducted from you — they are added to the customer’s total. Your 90% is 90% of the price you set.

A chef quotes £120 for a meal for six, delivered. Here is exactly where every penny goes.

Both percentages on this page are read from the same constant the billing code uses, so they cannot fall out of step with what you are actually charged.

You pay when you accept the chef’s quote. The money is held in escrow — the chef cannot draw it — and releases to them after you confirm the meal arrived. More on escrow.

Card payments are handled by Stripe. We do not see or store your card details, and chef payouts go directly to the chef’s own bank account.

If you cancel a booking, the refund depends on how much notice you give:

• More than 7 days before — everything back: food, service fee and delivery.
• 3 to 7 days before — food price and service fee back. Delivery is non-refundable if a courier is already booked.
• 24 to 72 hours before — half the food price back. The chef has already shopped.
• Under 24 hours — no refund unless the chef agrees.

If the chef cancels, you are refunded in full however late it happens. The authoritative version of all of this, including disputes, is the Refund & Cancellation Policy.