Cook4Me · Livora Limited

Delete your account & data

You can permanently delete your Cook4Me account and associated personal data at any time. Here’s how, and exactly what happens to your information.

Request account deletion

We’ll confirm by email and complete it within 30 days.

How to request deletion

Option 1 — in the app

  1. 1Sign in to Cook4Me and open Settings.
  2. 2Scroll to the “Danger zone” section.
  3. 3Tap “Delete account” and confirm.

Option 2 — by email

Email support@cook4me.io from the email address on your account, with the subject “Delete my account”. We’ll verify it’s you and process the request. Deletion requests are completed within 30 days.

What is deleted

  • Your profile and account login details (name, email, phone).
  • Your saved chefs, meal requests, and in-app messages.
  • Your delivery/kitchen address and dietary preferences.
  • For chefs: your public profile, menus, and uploaded photos.

What is retained (and for how long)

  • •Records of completed bookings, payments, invoices, and payouts are kept for up to 7 years where required by UK law (tax, accounting, and fraud-prevention obligations), then permanently deleted.
  • •We never store your card details. All payments are processed by Stripe; card data is held by Stripe under their own retention and security policies.
  • •Anonymised or aggregated data that can no longer identify you may be retained for analytics.

Questions about your data? See our Privacy Policy or contact support@cook4me.io.